AReach of These Terms

The Patron accepts that every guideline, rule, or notice the Proprietor posts for Crown, whatever its title, forms part of these Terms. Where such a posted rule and these Terms say different things on the same point, the Patron agrees that the posted rule prevails on that point, unless it says otherwise.

BGlossary

The Patron and the Proprietor agree that, throughout these Terms, the following words carry these meanings:

1. “Service” means the Crown app together with every feature, piece of content, and form of support the Proprietor provides through it.
2. “Patron” means anyone who uses the Service, whether signed in or not.
3. “Points” means Crown Points: units usable only inside the Service to unlock features the Proprietor specifies, such as card themes. Points are a right of use confined to the Service. They are not money, and they cannot be turned into cash or into value of any other kind, nor refunded.
4. “Content” means voice recordings, text, images, ratings, and any other material a Patron records, writes, sends, or posts through the Service.

CConduct the Proprietor Refuses

The Patron undertakes not to do any of the following while using the Service:

1. break any law, or act against public order or accepted morals;
2. commit, help with, or prepare for a crime;
3. infringe copyrights, trademarks, or other intellectual property, or the portrait rights, privacy, reputation, or other rights and interests of the Proprietor, other Patrons, or anyone else;
4. put an excessive load on the networks, servers, or systems connected with the Service;
5. disrupt or obstruct the running of the Service;
6. get into the Service, or attempt to, by unauthorized means;
7. gather, store, or use information about other Patrons without their permission;
8. use the Service for an unlawful or dishonest purpose;
9. cause other Patrons or third parties loss, harm, or distress, or make a nuisance of oneself toward them;
10. pose as another person or organization;
11. advertise, promote, solicit, or sell anything without the Proprietor’s permission;
12. use the Service to seek out and meet strangers of the opposite sex;
13. hand any benefit, directly or indirectly, to antisocial forces such as organized crime groups;
14. send or post material that is obscene, that is child pornography, or that depicts the abuse of children;
15. obtain Points by improper means;
16. do anything else the Proprietor judges inappropriate.

DTakes and Other Content

Content stays the property of the Patron who made it. The Patron grants the Proprietor a free, non-exclusive permission to store, copy, and present that Content within the Service, to the extent the Proprietor needs in order to run and improve the Service. The Patron warrants that they hold every right required to post their Content.

The Patron agrees that a take or any other Content meant for other Patrons passes a review before it plays for them, and that the Proprietor may hold back, hide, or take down Content that breaches these Terms, without notice. The Proprietor tolerates neither objectionable Content nor abusive behavior toward other Patrons. Patrons can report Content and accounts, and block accounts, from inside the app; the Proprietor reads reports and acts on them.

EJoining Crown

A person who wants an account applies in the way the Proprietor specifies, and the account comes into being once the Proprietor accepts the application. Registration is open only to people aged 18 or over, and by applying, a person vouches for having reached that age.

The Proprietor reserves the right to turn down an application, and need not say why, in cases including these:

1. the application contains information that is false, mistaken, or missing;
2. the applicant has breached these Terms in the past;
3. the applicant has not yet turned 18;
4. the applicant belongs to, or has dealings with, an antisocial force;
5. the Proprietor otherwise judges the registration unsuitable.

FKeeping Sign-In Details Private

The Patron agrees to look after their email address and password at their own responsibility, and never to pass them to, lend them to, reveal them to, or share them with anyone else. The Patron accepts that a sign-in made with details matching a registered account may be treated as use by the holder of that account. The Proprietor bears no liability for harm caused by someone else using a Patron’s details, except where the Proprietor acted intentionally or with gross negligence.

GCrown Points

The Patron acknowledges that Points can be acquired through a purchase or by satisfying conditions the Proprietor sets, and that the Proprietor may also hand out Points at no charge.

The Patron agrees that Points cannot be refunded, exchanged, or cashed, except where the law demands it or the Proprietor expressly allows it. Once 180 days have gone by since the Patron last signed in, every Point in the account lapses and the Patron loses the whole balance.

The Patron undertakes not to come by Points through any of the following:

1. fraud or deception;
2. a means of payment that is unauthorized or improper;
3. taking advantage of a defect, bug, or error;
4. any other improper method.

Where the Proprietor finds such conduct, the Proprietor reserves the right to cancel the Points involved, limit what the Patron can do in the Service, or remove the registration. When a Patron leaves Crown or the registration is removed, all Points held at that moment lapse, and no compensation is paid for them.

HLimiting a Patron’s Access

The Proprietor reserves the right, without advance notice, to limit a Patron to some features or shut the Patron out of the Service entirely, cancel the Patron’s Points, or remove the registration, where:

1. the Patron breaches these Terms;
2. registration details prove to be untrue;
3. a means of payment the Patron uses is suspended;
4. the Patron leaves fees or any other debt unpaid;
5. the Proprietor is unable to reach the Patron for a certain period;
6. the account goes unused for a certain period;
7. the Proprietor otherwise considers it unsuitable for the Patron to keep using the Service.

The Patron agrees that the Proprietor bears no liability for harm these measures cause.

IStepping Away From Crown

The Patron may leave Crown at any time through the procedure the Proprietor provides, which is the Delete account option in the app. On leaving, any debt the Patron owes the Proprietor falls due at once, and the Patron agrees to settle it immediately. Points held at that moment lapse and are not refunded. Information about the Patron after departure is handled under Section M and the Crown Privacy Policy; unless a legal duty requires it to be kept, the Proprietor may delete it after a set period.

JWhen Crown Goes Quiet

The Proprietor reserves the right to pause or break off the Service, in whole or in some features, without advance notice, where:

1. the systems behind the Service need maintenance, inspection, repair, or updating;
2. an earthquake, flood, fire, power cut, or other event beyond anyone’s control makes the Service hard to provide;
3. computers, communication lines, or similar equipment stop because of an accident;
4. the Proprietor otherwise judges the Service difficult to provide.

The Patron agrees that the Proprietor bears no liability to the Patron or to any third party for harm that follows, except where the Proprietor acted intentionally or with gross negligence.

KAltering the Service

After giving notice in advance, the Proprietor reserves the right to change, add to, suspend, or end what the Service offers. The Patron agrees that the Proprietor is not liable for harm that results.

LWhat Is Not Promised, and Where Liability Stops

The Patron acknowledges that the Proprietor gives no promise, express or implied, that the Service has no defects in fact or in law, whether of safety, reliability, accuracy, completeness, effectiveness, suitability for any given purpose, or security, nor that it is clear of errors and bugs or that it leaves everyone’s rights untouched.

The Proprietor bears no liability for harm the Patron suffers through the Service, unless the harm stems from the Proprietor’s intent or gross negligence.

If the contract linking the Proprietor and a Patron counts as a consumer contract under Japan’s Consumer Contract Act, the paragraph above does not apply. Even then, the Proprietor is not liable for harm arising from special circumstances, and liability for harm caused by the Proprietor’s negligence, other than gross negligence, is capped at the usage fees the Proprietor received from that Patron in the calendar month in which the harm occurred.

The Patron agrees that the Proprietor has no responsibility for any dealings, communications, or disputes between the Patron and other Patrons or third parties.

MPersonal Data

The Proprietor undertakes to treat any personal information gathered via the Service with care, following the Crown Privacy Policy further down this page.

NUpdating These Terms

The Proprietor reserves the right to amend these Terms without seeking each Patron’s individual consent in either of these cases:

1. the amendment serves the general interest of Patrons;
2. the amendment does not conflict with what the agreement is for, and is reasonable in view of why it is needed, how fitting its content is, and the other circumstances surrounding it.

Before an amendment takes effect, the Proprietor will announce what is changing and the date from which the change applies.

OWhich Law, Which Court

These Terms are governed by Japanese law and are to be interpreted under it. The Patron and the Proprietor agree that any dispute about the Service goes, at first instance, exclusively to the court with jurisdiction over the place where the Proprietor is located.

PHow Notices Travel

The Patron agrees that notices and other communication between the Proprietor and the Patron follow the method the Proprietor specifies. Until the Patron reports a change in the specified way, the Proprietor may treat the registered contact details as current, and a notice sent to them counts as having reached the Patron at the moment it is sent.

QPosition Not Transferable

Without the Proprietor’s prior written consent, the Patron undertakes not to transfer, pass on, lend, pledge, or deal in any other way with their position under this agreement, or with any right or duty arising under these Terms, in favor of a third party.

AMicrophone, Camera, and Voice

The Proprietor asks for the microphone so that the Patron can record takes and voice messages and be heard on video calls, and for the camera so that the Patron can show their face on a video call when they choose to switch video on.

1. Takes and voice messages are recorded only after the Patron starts a recording. Once posted or sent, they are Content and are treated like any other Content under the Terms of Service and this Policy.
2. Sound and picture on a call serve only to carry the live conversation while the call is under way. The Proprietor does not record, monitor, or intercept calls, and does not keep the audio or video of a call on any server, except where the law requires it or a public authority lawfully asks for it.
3. The photo library is opened only when the Patron picks a picture for their profile.
4. Access to the microphone, camera, and photos can be withdrawn at any time in the device’s Settings app.

BInformation That Comes In

The Proprietor may receive the following kinds of information:

1. Account details: the email address, the password, sign-in tokens, and similar items.
2. Profile details: the display name, the profile picture, the ID shown on the profile, and similar items.
3. Content and activity: takes, ratings, messages, follows, hearts, reports, blocks, and saved topics.
4. Device and usage details: the IP address, the model of the device, the version of its operating system, crash reports, access records, and a record of activity within the Service.
5. Purchase details: past purchases and the state of each transaction. Card numbers and other payment details are handled by Apple or another outside payment provider, and the Proprietor does not hold them.

CWhat It Is Used For

1. to run the Service and keep it working and improving;
2. to manage accounts and confirm who is signing in;
3. to answer questions, reports, and requests;
4. to prevent, spot, and look into unauthorized access, misuse, violations of the Crown Terms of Service, and security problems;
5. to study usage patterns and make the Service better, safer, and easier to use, with stronger features;
6. to send important notices, for example about updates, maintenance, or changes to this Policy.

DPassing Information to Others

The Proprietor undertakes to share a Patron’s personal information with outside parties only with the Patron’s consent, save for these cases:

1. where the law requires it;
2. where it is needed to protect the life, physical safety, or property of a person when getting consent is impractical;
3. where it is needed to investigate or deal with fraud, unauthorized access, a security incident, a violation of the Crown Terms of Service, or something similar;
4. where the law otherwise permits it.

Content a Patron posts for others, such as a take that has cleared review, is by its nature shown to other Patrons together with the Patron’s display name and profile picture.

EServices Run by Others

To provide features and to keep the Service stable, sound, and secure, the Proprietor may use outside services and components, such as sign-in tools, software development kits, crash reporting, and analytics. The companies behind those services may collect information under their own privacy policies. Purchases made through the App Store are processed by Apple.

FGuarding Information

The Proprietor undertakes to take reasonable steps, as far as is practical for a service run by one individual, to prevent personal information from being leaked, lost, damaged, accessed without authorization, altered, or misused. Because the Service works over the internet, the Patron acknowledges that complete security cannot be guaranteed.

GErasing an Account

The Patron can delete their account with the Delete account option on the Profile tab, or ask for deletion by writing to the address in the Contact Us section of this page. After deletion, the Proprietor removes the Patron’s personal information within a reasonable period, unless keeping it is necessary to comply with the law, manage payments, handle disputes, prevent fraud, protect security, or for another legitimate operational reason.

HRevisions to This Policy

The Proprietor may revise this Policy when laws change, when features are added or changed, when outside services change, or when the way the Service is run changes. Significant revisions will be announced within the app or through some other suitable channel. Unless stated otherwise, a revised Policy applies from the moment it is posted or made available in another way.

You have reached Crown’s support page. Questions, help with using the app, bug reports, requests to delete an account, and suggestions can all be sent to the address above, and every message that arrives is read.

None of this is required, but it helps to mention what you were doing, which screen you were on, the device you use and its iOS version, and which email address you signed up with.

AWho Answers

Crown is built and run by one individual developer (the Proprietor). Replies can therefore take a while, and not every message receives an individual answer.

BAbout Replies

Messages that need an answer are answered as far as possible, but a reply to every message cannot be promised. Problems that call for a fix may be dealt with in a later update.

CTrouble With Another User

The Proprietor does not step into disputes, harassment, or nuisance between users and is not responsible for them. If another user is bothering you, please block them from their profile, one of their takes, or your message thread with them. Reports can be sent from the same menus.

DPurchases and Paid Content

If something you paid for does not show up after payment, or another important problem with a purchase occurs, write to the address above. The situation will be checked and dealt with appropriately.

EMaking Sure the Reply Arrives

If you use a spam filter or limit which senders can reach you, please allow mail from crown-cs@outlook.jp so that a reply is not blocked.